I have a problem that when I print a map, it will only print the route, but doesn't print the map behind it. In other words the route is there on the page with no map.
I have just spent the best part of two weeks planning a 3000 mile trip rounr france, saved all my routes with the expectation of brilliantly printing them off as i visit internet cafes on route.
I cannot seem to be able to print???????????????????
I am a premium member, therefore you have taken my money, yet currently have just destroyed my trip as ALL my planning is ony routes???
What is going to be done about this i am very upset!!!!
I too paid for the premium membership last weekend in order to be able to print maps and now all I seem to get is a big blue circle on a downloadable map with now detail. No route information and no street level map. What gives?
I paid to download & print a map of a ride from Ogunquit to York, Maine, and the donwload never happened. Called Customer Service and got voice mail. Feeling more than a little ripped off here!
Before becoming a premium member I could print a map with my computer's regular print function to get the K markings and a little more detail if I chose to. As well, I could use the print preview function and make changes, such as deleting the parts of the page that I did not want to print, etc. Now, I am forced to use the mapmyrun print icon...the route covered takes a small portion of the screen...there is not much detail, so I can not just give a map to my fellow runners without a lot of explanation...I can only get mile marking, not K....and I am forced to print a large solid border/background, thereby wasting a lot of ink....I am very disappointed!!!
The inability to print a simple map for personal use (to give to family when I head out the door) is extremely disappointing to me. I am not interested in paying a premium to be able to print. By having ads on the site is where the revenue should be coming from, not the direct premium membership.
Only a couple weeks ago I was at work telling my fellow runners about this great site and how I'm tracking my running goals. I was genuinely excited about it. Pay for print - ridiculous. Now I'll be telling them a much different story. I'll be using the tell-a-friend feature to let fellow runners know to tread very carefully with this site, if at all.
Your credibility is now in question. Please re-think your business model.
Whem i first came across this site i thought it was a great site, now with credits for printing i think otherwise! My sentiments as posted by dkruschek above.
Have purchase credits today in order to print a route i wanted.
Now tried twice, credits taken, no print, file not opened to adobe pdf viewer as it is reported as damaged and will not progress.
Not great service, i hope to get a responce to a contact mail i have sent.