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    • CommentAuthorHAL9000
    • CommentTimeApr 16th 2008
     
    HAL9000

    Why do the Hybrid & Satellite views all of a sudden kick into "imagery not available at this level, try zooming out"

    When I do  still get nothing even though the immage was visable one move ago?

    I need to see the Satellite view since the trails I run are not shown on the Map view.

     I live & run in Louisville, KY .

    • CommentAuthorgr0m1t
    • CommentTimeApr 16th 2008
     
    gr0m1t
    I was seeing the same thing yesterday. I think it might actually be a google maps server issue. But I'm not really sure. It seemed to resolve itself after about 15 or 20 minutes for me.
    • CommentAuthoreddieP158
    • CommentTimeApr 21st 2008
     
    eddieP158

    Hi

    I've been getting the same problem over the last few days - never had it before.   Can anyone help?   Thanks.

    • CommentAuthorp019745
    • CommentTimeApr 26th 2008
     
    p019745

    i have had the same since the 20th.

    cant map trail runs at the minute.

    any ideas on how to fix it?????

    • CommentAuthorAea
    • CommentTimeApr 26th 2008
     
    Aea
    Just curious, but have you tried to submit feedback via (http://www.mapmyrun.com/contact_us) that form?
    • CommentAuthorgisela@mmf
    • CommentTimeApr 29th 2008
     
    gisela@mmf

    Regarding the "imagery not available" message, this is sometimes an issue with Google Maps. 

    If anyone is still having difficulties, would you mind posting what country you are from?  Sometimes it is only users in certain parts of the world that experience issues like this at certain times.

    Thanks everyone for your assistance!

    Gisela

    • CommentAuthorteamgoslow
    • CommentTimeApr 29th 2008
     
    teamgoslow

    I have been having this problem with the sattelite image dropping as well.

    Sometime I have been able to wait this proble out bu not today.

    I am in Cedar Rapids, IA,USA

     

  1.  
    stevexjones

    I have also been having the same problem for nearly 2 weeks. The sat image is there (in my case I could see the writing on the runwat at Stuttgart Airport) and then it just goes mad and comes up with the 'we are sorry but we do not have imagery at this zoom level. Try zooming out for a broader look' .. and that also does not work.

    Before I found the site really excellent but now I cannot map any of my runs as they are all 'off road' and I need the sat image. 

  2.  
    stevexjones
    sorry, forgot to say that I am in Germany, post code 70794 Filderstadt. The issue stops you from being able to use the system at all.
    • CommentAuthoreddieP158
    • CommentTimeApr 30th 2008
     
    eddieP158

    As posted above, I'm still getting the same problem.  Quite often the satellite/hybrid is there for a few minutes and then drops out.

    I'm in England.

  3.  
    lwhittemore
    I am in Northern Virginia, USA and I am having the same problem.  Both hybrid and satellite views cut out and won't return regardless of how far I zoom out.
  4.  
    Foster_runs
    I try really hard to like this site, but, for a site specifically for runners, not to incude footpaths on the streetmap is just plain daft.  So far, the three of four times I've used it, my experience has been extremely frustrating, with different problems each time... hence long gaps between visits.  The satellite map has just cut out for me and I'm in West Sussex, UK.
    • CommentAuthorgersonian
    • CommentTime5 days ago
     
    gersonian
    Im in Washington DC and I have been having this issue for weeks now. The site is getting pretty frustrating and as I get more and more used to the distances in the areas I enjoy running in, I am finding less and less reason to use the site other than for seeing how many calories I burn. I can map out something similar on yahoo maps or mapquest to get real distance and then use one of the many calorie calculators on the web that are far more accurate to do the same things that I currently do here. I enjoy having the site I enjoy the tools on here and seeing how many miles i log running and walking my dog, but the time I have been spending fixing routes that I had to save unfinished due to glitches and other problems is getting out of hand and making me less and less interested in the site. Its turning out to be like communism, great idea, but its hard to make it work.
    • CommentAuthorde_jm_me
    • CommentTime5 days ago
     
    de_jm_me
    I have found a temporary fix for the satelite dropping out by leaving the map open and taking a break. Coming back 20 - 30 minutes later and the satelite view usually comes back. If not then shutting down the window and coming back has helped too. I also experienced the same problem on another rum mapping program so perhaps it is a google earth server problem.
    • CommentAuthorThistle
    • CommentTime3 days ago
     
    Thistle
    same problem, have it every day, live in Europe, Estonia, Tallinn.
    • CommentAuthorjeff@mmf
    • CommentTime3 days ago
     
    jeff@mmf

    Hi Folks-

    Based on this thread, we have been investigating this issue.  It turns out other sites using the Google Maps API are having similar issues.  You can check out a thread on the Google Maps API group for more information.  I have submitted our feedback and I will also reference this thread so that Google may get more information to debug this issue.

    As always, thanks for the feedback, we're constantly working to improve.

    -jeff